Moon
Moon Neo ACE all in one music player
Moon Neo ACE all in one music player
FREE 5 YEAR WARRANTY INCLUDED
FREE 5 YEAR WARRANTY INCLUDED
Kronos AV 5 Year Warranty
Kronos AV offer a FREE 5 year warranty with all products they sell (unless otherwise stated here). If you item is faulty during this time, you simply need to contact one of our staff and they will arrange everything for you.
How does the warranty procedure work?
Once you have contacted us to arrange a warranty repair, we will supply you with an RMA number which will allow us to allocate the order to your account when we receive it. We will then have the manufacture repair the goods as quickly as possible and returned to you fully working.
We will also test the goods prior to sending them back to you, to make sure they are 100% working, and you receive back a perfect product.
Do I need to keep the orignal packaging?
Yes, it is very important with all products that you keep all original packaging and boxes. This is to allow for safe shipping. Your warranty will be null and void if these are disposed off, so please keep all packaging and boxes for your purchase.
Exclusions
Warranty Exclusions does not cover ordinary wear and tear by Buyer; (ii) Buyer’s non-observance of installation, operating, and/or maintenance instructions or Specifications provided by Seller in writing; (iii) Buyer’s abuse, improper use, or neglect of Goods and Services; (iv) unauthorized modifications made to Goods and Services by Buyer; or (v) any equipment or materials furnished by Buyer or any third-party (other than Seller or any subcontractor or sub-supplier of Seller).
USED ITEMS: These are excluded from this offer, and a 6 month warranty is provided on these items.
Items which are classed as intimate e.g. cleaning products etc... are also excluded from this
What if the product comes with a warranty longer than 5 years?
In some cases, brands may offer warranties which are longer than 5 years. In this case, they supersede our 5 year warranty, and cover you for the extended period. Again you can contact us to arrange any warranty repair, and we will take care of it for you. The manufacturers T&C's and exclusions may apply.
Where are repairs undertaken?
All items returned for warranty repairs are sent to our warehouse, where our team will confirm the fault, and create a detailed explanation for the engineer. This will help speed up the process, and allow the engineer to pinpoint the problem in order to rectify it in the quickest time possible.
How do I register my warranty?
Your warranty will automatically be registered upon completion of your order. All you need is to keep a record of your order number, and when you contact us simply supply our staff with this number. Our staff can then proceed with the warranty repair for you.
Part Exchange / Trade In Quote?
Part Exchange / Trade In Quote?
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- 0% Finance Available
- Full Aftersales Support
The best One Box System option on the market!
The Nēo ACE is A Complete Experience of musical ecstasy. An Integrated Amplifier and Streaming DAC, simply hook up a pair of speakers, connect to the internet and you are ready for music, lots of music.
Featuring MiND which provides convenience and a full graphic interface, allowing you to effortlessly access your digital music library with power and flexibility. Add TIDAL and an unlimited world of music awaits you.
The ACE is both intuitive and easy to use. Featuring all new advanced setup software, this is the most configurable and customizable MOON component ever offered. Bridging digital and analog audio at a price-to-performance ratio that is impossible to beat, the ACE includes a high resolution DAC with DSD decoding up to DSD256 and 32-bit/384kHz PCM. At the other end of the audio spectrum, a moving magnet phono preamplifier rounds out this complete package.
The finest sounding and most complete “all-in-one” available, the ACE can do virtually anything expected of a high-performance audio component of this nature. Accentuated by Simaudio’s world renowned MOON sonic signature – visceral tight bass, transparent midrange, precise natural highs – along with lifelike sound, plus countless features, the ACE will be the “heart and soul” of all your musical indulgences.
Key features include SimLink™, RS-232 and IR ports for custom-install environments.
Available in all Black or Two Tone. (Neo Ace is a special order product, please see T&C's and returns policy for more details)
Reviews
| Hifi Pig | John Scott | November 2016 |
| WHAT HI*FI? | Staff | October 2016 |
| TrustedReviews.com | Danny Phillips | September 2016 |
| The Audiophile Man | Paul Rigby | September 2016 |
| hi-fi+ | Alan Sircom | August 2016 |
Awards
| Best Buys: Systems £800 and above | What HI*FI? | December 2016 | |
| Highly Recommended | HiFi Pig | November 2016 | |
| Best Buys: Systems £500 and above | What HI*FI? | November 2016 | |
| Best hi-fi system under £3000 | What HI*FI? | September 2016 | |
| Editor's Choice | Trusted Reviews |
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| 5-Stars | What HI*FI? | August 2016 | |
| Highly Recommended | AVForums | August 2016 | |
| Stars of CES 2016 |
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January 2016 |
Specs
| 3 line-level inputs including a front-mounted 1/8” mini-jack for personal media players. |
| Headphone output on 1/4” TRS jack located on the front panel. |
| Seamless integration with our MiND app. |
| Eight (8) digital inputs include USB (hi-res audio), SPDIF (2), Optical (2), Bluetooth® with Qualcomm® aptXTM audio support , WiFi and Ethernet inputs. |
| The first MOON product using an OLED type screen which provides more detailed information. |
| Simple MiND setup via on-board software menu. |
| Moving magnet phono preamplifier input. |
| Analog inputs are configurable to “pass-through” mode, which bypasses the gain stage to accommodate components like a home-theater processor, whose own volume control is used. |
| Includes CRM-3 Remote Control |
Buy with Confidence
OVER 10,000 happy customers