How long will it take for my order to arrive?
We ship most orders same day (if ordered before 11am). Standard transit time is 1-3 days, however this can fluctuate slightly in busy periods. ON average most order arrive within 24 hours of dispatch.
What payment options do you accept?
We accept all major credit / debit cards, PayPal, PayPal Credit as well as Finance options including 0% (interest Free), Buy now Pay Later and Interest Beating options.
We also accept Apple Pay.
Is shipping free?
Shipping is completely free on all orders over £50.00 within the UK and Ireland.
International delivery costs are calculated at the checkout depending on location and product(s)
Is my shipment protected?
We only ship with trusted and reliable premium couriers. All our shipments are fully insured for the full amount and fully tracked and signed for.
If for any reason your order does arrive damaged, please simply contact our support team at firstname.lastname@example.org and they will arrange for a replacement to be sent out and the damaged item to be collected
Shipping to Ireland
If you are ordering with us from Ireland, your order will always be dispatched from our N.Ireland warehouse, meaning you do not pay any import duties. This leads to a faster and stress free delivery. please note however that VAT is applicable.
Shipping to Europe
If you are purchasing from Europe, your order will always be dispatched from our N.Ireland warehouse, meaning you do not pay any import duties due to the Windsor protocol. This leads to a faster and stress free delivery. please note however that VAT is applicable.
We can ship internationally. Fees for shipping are dependant on location / product and the price is calculated at the checkout. We have a dedicated team to help with international deliveries who can help with customs information or any concerns you have.
Can you supply a VAT Receipt?
Yes, if you can supply us with your registered business address and valid VAT Number, we can supply a VAT invoice for your order.