Official Announcement: Kronos AV Wins the 2025-26 Consumer Choice Award for HiFi & AV

We are absolutely thrilled, humbled, and incredibly proud to officially announce that Kronos AV has been named the winner of the 2025-26 Consumer Choice Award for HiFi & AV!

Over the last few decades, Kronos AV has been fortunate enough to experience a historic run of success. We’ve been named a 4-time Global Award Winning Retailer, a 2-time Nationwide Retailer of the Year, and we were recently inducted into the industry's Retail Hall of Fame.

But when the notification for this specific award arrived, it hit differently.

This accolade didn't come from a closed-door committee of corporate executives or industry marketing panels. It came from you—the people who actually buy the gear, listen to the music, and trust us with your homes. For an independent, family-owned business, that is the ultimate victory.

The Heart of a Family Business

When you are a massive, faceless corporate box-mover, winning an award is just a metric on a spreadsheet. But when you are a family company, your business isn't just what you do—it’s who you are.

Every single decision we make at Kronos AV is guided by values passed down through the generations. We don't answer to corporate shareholders; we answer to the music lovers, the vinyl enthusiasts, and the families who want to bring incredible sound into their living rooms.

Decades ago, my granda used to build Industrial clamps (for brickyards etc...) right here in Northern Ireland. He taught us a simple, foundational lesson that we still run the business by today: Sell things that last, do the job right, and treat people like human beings, not invoice numbers.

That exact ethos is why we refuse to act like standard corporate retailers. It’s why we take the financial risk to give you a Free 6-Year Warranty across our gear when the industry standard is just one or two. It’s why we offer deeply flexible, tailored 0% finance options through Novuna, PayPal Credit, and Klarna—because we believe world-class, high-fidelity sound should be accessible to everyone, not just an exclusive club. We run Kronos AV like a family, and we treat our customers like an extension of it.

Why "Consumer Chosen" Means More

The hi-fi industry can easily get caught up in pure specifications, complex graphs, and massive price tags. It’s easy for retailers to lose sight of what actually matters: the goosebumps you get when a track hits perfectly, the breathtaking clarity of a vocal, and the total peace of mind that you bought the right system from someone who genuinely cares.

Being chosen directly by the consumer tells us that our focus on honesty, synergy, and system-matching expertise is exactly what people want. It means you appreciate the late-night emails, the meticulous turntable setups, and the honest advice when a more affordable component actually suits your room better than a pricey one.

In a modern retail landscape increasingly dominated by faceless online algorithms, this award proves that heritage, real technical expertise, and a human touch still win the day.

18 Major Titles and Counting: A Milestone for Independent Retail

To put this win into perspective, the 2025-26 Consumer Choice Award officially marks the 18th major industry title Kronos AV has brought home.

For a massive multinational corporation, hitting that number requires an army of corporate marketers. For a dedicated, independent family business operating right here in the UK hitting 18 major accolades is almost unheard of. It places Kronos AV in an elite bracket of the most decorated high-end audio retailers in the world.

Every single one of those 18 trophies—from our Global Speaker Specialist titles to this latest Consumer Choice win—represents years of consistency, thousands of hours calibrating systems, and a relentless refusal to lower our standards. We aren't just surviving in a competitive market; we are setting the benchmark.

A Generation of Thanks

To every single person who voted for us, left a review, recommended us to a friend, or trusted us with your audio setup this past year: Thank you.

We don't take a single order for granted. This Consumer Choice Award will sit proudly at the absolute front of our trophy cabinet, serving as a daily reminder of the incredible community that put it there. We promise to keep earning that trust every single time you call us, message us, or browse our site.

To celebrate this milestone with the community that built us, we're extending an extra 10% off your first order when you download and shop through the official Kronos AV App on iOS or Google Play.

From our family to yours, happy listening.

— The Kronos AV Family