Thales
Thales TTT-Slim II Turntable
Thales TTT-Slim II Turntable
FREE 5 YEAR WARRANTY INCLUDED
FREE 5 YEAR WARRANTY INCLUDED
Kronos AV 5 Year Warranty
Kronos AV offer a FREE 5 year warranty with all products they sell (unless otherwise stated here). If you item is faulty during this time, you simply need to contact one of our staff and they will arrange everything for you.
How does the warranty procedure work?
Once you have contacted us to arrange a warranty repair, we will supply you with an RMA number which will allow us to allocate the order to your account when we receive it. We will then have the manufacture repair the goods as quickly as possible and returned to you fully working.
We will also test the goods prior to sending them back to you, to make sure they are 100% working, and you receive back a perfect product.
Do I need to keep the orignal packaging?
Yes, it is very important with all products that you keep all original packaging and boxes. This is to allow for safe shipping. Your warranty will be null and void if these are disposed off, so please keep all packaging and boxes for your purchase.
Exclusions
Warranty Exclusions does not cover ordinary wear and tear by Buyer; (ii) Buyer’s non-observance of installation, operating, and/or maintenance instructions or Specifications provided by Seller in writing; (iii) Buyer’s abuse, improper use, or neglect of Goods and Services; (iv) unauthorized modifications made to Goods and Services by Buyer; or (v) any equipment or materials furnished by Buyer or any third-party (other than Seller or any subcontractor or sub-supplier of Seller).
USED ITEMS: These are excluded from this offer, and a 6 month warranty is provided on these items.
Items which are classed as intimate e.g. cleaning products etc... are also excluded from this
What if the product comes with a warranty longer than 5 years?
In some cases, brands may offer warranties which are longer than 5 years. In this case, they supersede our 5 year warranty, and cover you for the extended period. Again you can contact us to arrange any warranty repair, and we will take care of it for you. The manufacturers T&C's and exclusions may apply.
Where are repairs undertaken?
All items returned for warranty repairs are sent to our warehouse, where our team will confirm the fault, and create a detailed explanation for the engineer. This will help speed up the process, and allow the engineer to pinpoint the problem in order to rectify it in the quickest time possible.
How do I register my warranty?
Your warranty will automatically be registered upon completion of your order. All you need is to keep a record of your order number, and when you contact us simply supply our staff with this number. Our staff can then proceed with the warranty repair for you.
Part Exchange / Trade In Quote?
Part Exchange / Trade In Quote?
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Even the Thales tonearm team cannot turn upside down the laws of physics. But where does it come from that this slim and elegant turntable produces such an overwhelming and nuanced sound experience? The secret lies in the sophisticated art of engineering and craftsmanship of its designers: Besides the elaborate construction and the most precise workmanship the TTT SLIM is carefully tuned to our tangential pivoted tonearm THALES EASY.
Due to many years of experience in the field of analogue tracking we were able to develop such a compact turntable meeting the highest requirements at the same time. Its delicate and compact design actually ensures the mechanical stability that could never be achieved by a more extensive concept. Each of the seventy parts has been carefully designed to perform its function in the overall concept perfectly. The turntable is being manufactured in our workshop in Switzerland.
Our short-belt drive system transfers the moment of inertia of motor and flywheel effectively to the main platter. Since the rotary-speed of motor and flywheel is 12x higher than that of the platter they are very important sonically. This hard coupling has been made possible by a carefully calculated spring element that is damped on four points and keeps all vibration away from the chassis but does not allow the motor to move axially.
The most modern battery-drive system (peak capacity 100 W) offers more than twenty hours of listening without connection to the supply network. The battery will be fully charged within a few hours. Together with our cast-iron bearing-case, the hardened and hand-polished shaft, the high density inlay of the platter, and the carefully designed spikes, a quality in music playback is achieved that lets everyone forget about all the technical details.
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OVER 10,000 happy customers